The idea of a hybrid call center might sound counterintuitive. It would seem that employees fielding inbound and outbound calls and handling operations might have to be centrally located, but the call center model is evolving. There are many issues and challenges that call centers face when it comes to efficiency. However, most of them can be addressed with proper technology, training, and most of all, design. There are several ways that a hybrid call center can work efficiently. What…
Employees spend a large part of their lives in the office. They wake up – go to the office. Take a lunch break – usually in the office. They leave in…
Consider how much time we spend at the office and the emphasis that many of us put on wellness. It’s no wonder that we expect more from our workplace design than…
What are Ergonomic Features? Do you ever wonder why one chair might offer more support than another or why some desks are adjustable? These are built-in ergonomic features. Ergonomics is the…
Updated March 2023 Growing your business in our hybrid reality means nimbly addressing a variety of employee and client needs you may not have considered before the pandemic: flex spaces, enhanced…
The decision to buy new office furniture is often put off over and over again. Many business owners look at their surroundings and see office furniture that still functions just fine.…
The future of the workplace continues to change as organizations have adapted to the long-term effects of the pandemic. What is certain is that hybrid work is here to stay, and…
We have had a powerful reminder over the last year and a half of the value and importance of the office. The office is so much more than a building you…
After a year and a half that required more flexibility than many of us suspected we possessed, the post-COVID workplace will need to be equally flexible when we return to work.…
Updated February 12, 2021 The idea that modern office furniture should prevent stress or injury and promote efficiency by its very design is an old one. Fortunately, ergonomic office furniture remains…