The idea of a hybrid call center might sound counterintuitive. It would seem that employees fielding inbound and outbound calls and handling operations might have to be centrally...

Since the pandemic, companies have struggled to bring employees back to the office. From adopting the hybrid model to creating experiences for employees to providing a setting...

As we start to close out 2023 we say hello to a new year and goodbye to old office trends. While many office trends will be carried over into 2024, we are poised to witness a...

A noticeable shift is occurring as companies increasingly prioritize social responsibility. Social responsibility has become a priority for some employees and can even have a...

Artificial intelligence has been around for quite a while, but not exactly the way we know it today. The technologies that drive AI were often inaccessible due to cost,...

As major corporations grapple with the practical implications of the hybrid workplace, a growing realization is taking hold: the hybrid model could very well be here to stay. A...

As companies start to push return-to-work initiatives more and more, they’re moving into uncharted territory. Employees are starting to realize what they need for a better...

As companies continue to implement return-to-work initiatives, employees are realizing what’s important to them. Work-life balance, human interaction, and employee well-being are...

For many companies, it's important to stay on top of the newest design trends. Whether your budget is big or small, these trends for 2023 have something for everyone. Below we...

The layout of an office can play a large part in how successful, effective, and efficient employees are. It might not seem like where you place furniture, arrange workstations, or...